Questions addressed in this video:

1. How do you send emails to the borrower directly from Arive?

2. How do you set up the loan on the lender portal directly from Arive?

3.  How can you view a report that shows contact information for all of your borrowers?

4.  What should I do if I can't find my loan?

5.  How do I find the best lender for specific scenarios?

6.  Where is the borrower link?

Questions addressed in this video:

1.  What are the steps to entering a 203K loan in Arive?

2.  Pre approval letter - when I download the pre approval letter to save to a pdf it does not create a professional legible letter. Why is this?

Questions addressed in this video:

1.  Can you provide a step by step tutorial on how you can send out a loan application from A to Z, with documents that may need e-signature or wet sign, but all can be done relatively quickly? Can this be recorded? Thanks

2.  Two questions: pricing a loan for a lead without placing all personal information and converting it to a loan. 2. Lenders whose pricing is not not integrated in arrive but in the drop down menu - how do you get pricing?

3.  What function in Arive is great, but is not being used.  What should an LO to get more on the ball with Arive?

4.  How do I adjust comp in Arive for Hometown Heroes?

Questions addressed in this video:

1.  Pricing in Arive. What is the broker compensation?  Also, are the lenders that are preloaded (specifically the top 10) listed on the drop-down when you choose a lender our approved lenders? Are these our preferred lenders? 

2.  Client Needs.  Ive been using the client needs to request documents from borrowers. Once they upload them and I accept the item it still shows as accepted in the client needs.  Ive been asked to delete the item as one of my borrowers said the list keeps coming to him.  If I delete the item from client needs will it stay in the document folder.  Should I make it a habit of deleting client needs that are accepted?  Including the items sent for eSign??

3.  Hometown Heroes.  Is there a way to record the subordinate lien as an affordable loan.  LP gives an error message saying the lien is not an affordable loan so it wont approve the CLTV.   

4.  Back in April there was discussion about when to Suspend or Archive a loan. We were told that management was working on guidelines to address that, and we should not use those statuses for now. Are those guidelines available yet?

Questions addressed in this video:

1.  How do I integrate Arive with UWM's portal? 

Questions addressed in this video:

1.  How do you add a coborrower to an existing application?

2.  How do we do a Change of Circumstance and how to we send the locked rate CoC to the client?

Questions addressed in this video:

1.  DPA as a second mortgage where it goes on Arive?

2.  How do you input flood insurance? 

3.  How to invite your borrower to Arive if you input the app manually.

4.  How to add a Client Needs Request which allows borrowers to securely upload documents in Arive.

Questions addressed in this video:

1.  When I switch from FHA to conventional to reprice I keep getting no products found. How do I correct this?

2. When I try to send a document for eSignature Arive is asking the client to complete a full application.  How do I send a document for eSignature?

3.  How to send documents and client need requests.

4.  How to check Arive dates to know when to expect compensation.  

Questions addressed in this video:

1. How to update your LPA credentials.

2. MI - System vs Manual Lender

3. DSCR - How to show no income

4. How to find the Gift Letter form

Questions addressed in this video:

1. How do you override the fha loan limit in the application. In Sarasota county the limit is $506,000 but it won't let me price it because it is using 472030.
2. In Products & Pricing, on the Re-Price screen, the DTI field is locked but it does not include the proposed PITI. It only includes the liabilities from the 1003. Does this affect the pricing results? Do we need to manually update the DTI before pricing the loan? 
3. For a brokered loan with borrower paid compensation, is there a way to lock the percentage of Originator Compensation on the fee sheet? It changes if the loan amount changes, which means I have to manually change it back for each closing cost scenario I run. 

Questions addressed in this video:

1. Picking a rate program when not sure yet, and adjusting the rate for UWM when using their 40 bps discount.. ie. why do we have to pick a program and rate prematurely and not just add in our rate and fees manually,, and how do we best handle that process?
2. Are there any ways to send a secure document through ARIVE, like a copy of a credit report, to a client? Or, is that the doc magic feature we pay for ?
3. How to select loan type as a HELOC when the only options are Purchase or Refinance? After cloning a loan how do we get the borrower to sign? What is the proper way to create, save and submit the Export MISMO 3.4 xml file?

Questions addressed in this video:

1. What should be the criteria to suspend a loan, adverse a loan and archive a loan?
2. Could you show how to input 3 different types of mortgage programs to show client comparison of program rate and closing costs?
3. How to check and make sure you only have one processor on each file. 

Questions addressed in this video:

1. For the instances where a contract processor has to process under the W2 structure for states they aren’t directly licensed in, does the MLO still add the processing company to Arive as the contract processor or do they get added as an in-house processor in the system?
2.  How to add Processors (Contract Processor vs IMS Processor)

Questions answered in this video:

1. What happens when you trigger TRID?
2. Inviting realtors to ARIVE and utilizing the preapproval function

Questions addressed in this video:

1. Can we have specific templates for purchase, refi, FHA in the Fee Sheet fields?
2. How do you add service providers?
3. How do you generate 1003 under disclosure forms?
4. How do you change the Originator Compensation?
5. How do you set up LP?
6. Is there a way to search your pipeline?
7. How do I tell realtors to edit their approval letters?
8. How can you send an application from Arive?